Last Updated: April 7, 2026
PRIVACY POLICY — CONTEMPORARY POOL WORKS, LLC
This Privacy Policy explains how Contemporary Pool Works, LLC (“Contemporary Pool Works,” “we,” “us,” or “our”) collects, uses, and shares information when you visit our website, submit a form, request an estimate, schedule a consultation, or communicate with us.
1) Information We Collect
We may collect the following categories of information:
Contact Information: name, phone number, email address, mailing address, and other details you provide.
Project / Request Information: details you submit about your project, preferences, photos you provide, and scheduling information.
Communications: messages and content you send us via forms, email, phone, or text message (SMS).
Website Usage Information: IP address, device/browser information, pages viewed, and similar analytics data collected via cookies or similar technologies.
2) How We Use Information
We use information to:
- Respond to inquiries and provide customer support
- Schedule consultations/appointments and send related confirmations, reminders, and updates
- Provide quotes/estimates and service-related communications tied to your request
- Improve our website, services, and customer experience
- Maintain security, prevent fraud, and comply with legal obligations
3) Cookies & Analytics
We may use cookies and similar technologies for website functionality and analytics. You can control cookies through your browser settings. If you disable cookies, some features may not function properly.
4) How We Share Information
We do not sell your personal information.
We may share information with service providers that help us operate our business, such as website hosting, CRM, scheduling, analytics, and messaging providers, only to perform services on our behalf.
IMPORTANT MOBILE INFORMATION DISCLOSURE:
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
We may disclose information if required by law, court order, or to protect our rights, safety, or property.
5) Text Messaging (SMS)
If you opt in to receive text messages from Contemporary Pool Works, LLC, we may collect and use:
- your mobile number
- opt-in and consent records, including how and when you opted in
- message content and delivery information
Purpose: appointment confirmations, reminders, responses to service inquiries, updates including reschedules, and customer care related to your request.
If you separately opt in to receive marketing SMS, we may also send promotional text messages about promotional offers and marketing updates.
Message frequency varies.
Message & data rates may apply.
Opt-out: reply STOP to cancel at any time.
Help: reply HELP for help.
SMS consent is not a condition of purchase.
By opting into our SMS services, you represent that you are at least 18 years of age.
We may share your personal data, including your SMS opt-in or consent status, only with third parties that help us provide messaging services, including platform providers, phone companies, and vendors that assist in the delivery of text messages.
6) Data Retention
We retain information as needed to provide services, maintain records, comply with legal obligations, resolve disputes, and enforce agreements.
7) Security
We use reasonable administrative, technical, and physical safeguards, including SSL encryption for form submissions, to protect personal information. No system is completely secure, so we cannot guarantee absolute security.
8) Children’s Privacy
Our services are intended for adults and are not directed to children under 13. We do not knowingly collect personal information from children under 13.
9) Contact Us
Contemporary Pool Works, LLC
Address: 10020 Broad River Road, Irmo, SC 29063
Phone: (803) 403-1968
Email: info@cpoolworks.com
10) Updates to This Policy
We may update this Privacy Policy from time to time. The “Last Updated” date above reflects the most recent version. Your continued use of the website after changes are posted means you accept the updated policy.